Home visits are ONLY for patients who are too ill to come to the surgery or who are housebound because of disability.
A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.
It is not always necessary to have a face-to-face consultation. Please call the practice at 12 pm to book your telephone appointment.